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| DISH > SEC Filings for DISH > Form 10-K on 2-Mar-2009 | All Recent SEC Filings |
2-Mar-2009
Annual Report
Item 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS - Continued
As discussed below, to address the decline in our subscriber base, we have been
focusing on factors generally within our control. Aggressive offerings by our
competitors have required us to respond with stronger promotional offerings of
our own. In February 2009, we introduced a new promotion where qualifying
subscribers can receive certain programming packages for as low as $9.99 per
month for up to six months. We strive to attract good quality subscribers to
this promotion via credit requirements and contractual commitments. In support
of our recent promotional offerings, we increased our advertising expenditures
throughout 2008.
We have been investing more in advanced technology equipment as part of our
subscriber acquisition and retention efforts. Recent initiatives to transmit
certain programming only in MPEG-4 and to activate certain new subscribers only
with MPEG-4 receivers have accelerated our deployment of MPEG-4 receivers. To
meet current demand, we have increased the rate at which we upgrade existing
subscribers to HD and DVR receivers. While these efforts may increase our
subscriber acquisition and retention costs, we believe that they will help
reduce subscriber churn and costs over the long run.
We have also been changing equipment for certain subscribers to free up
satellite bandwidth in support of HD and other initiatives. We expect to
implement these initiatives at least through the first half of 2009. We believe
that the benefit from the increase in available satellite bandwidth outweighs
the short-term cost of these equipment changes.
To combat signal theft and improve the security of our broadcast system, we
launched an initiative that will continue at least through the first half of
2009 to replace our security access devices. To combat other forms of fraud, we
have taken a wide range of actions including terminating more than 60 retailers
found to be in violation of DISH Network's business rules. While these
initiatives may inconvenience our subscribers and disrupt our distribution
channels in the short term, we believe that the long-term benefits will outweigh
the costs.
To address our operational inefficiency, we have made and intend to continue to
make material investments in staffing, training, information systems, and other
initiatives, primarily in our call center and in-home service businesses. These
investments are intended to help combat inefficiencies introduced by the
increasing complexity of our business, improve customer satisfaction, reduce
churn, increase productivity, and allow us to scale better over the long run. We
cannot, however, be certain that our increased spending will ultimately be
successful in yielding such returns. In the meantime, we may continue to incur
higher costs as a result of both our operational inefficiencies and increased
spending.
Over the longer run, we will use Slingbox "placeshifting" technology and other
technologies to maintain and enhance our competitiveness. We may also partner
with or acquire companies whose lines of business are complementary to ours
should attractive opportunities arise.
The adoption of the above measures have contributed to higher expenses and lower
margins. While we believe that the increased costs will be outweighed by
longer-term benefits, there can be no assurance when or if we will realize these
benefits at all. Programming costs represent a large percentage of our
subscriber-related expenses. As a result, our margins may face further downward
pressure from price escalations in current contracts and the renewal of long
term programming contracts on less favorable pricing terms.
Our balance of cash and current marketable investment securities was materially
lower on December 31, 2008 than it has been in recent years, mostly due to the
redemption of a significant amount of debt towards the end of 2008. Furthermore,
the current lack of stability in the capital markets makes it uncertain that we
could raise more cash on acceptable terms or at all. As a result, we may not
have as much flexibility to invest in our business, pursue strategic
investments, prepay debt, or buy back our own stock as we have had in the past.
Item 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS - Continued
The Spin-off. Effective January 1, 2008, we completed the separation of the
assets and businesses we owned and operated historically into two companies (the
"Spin-off"):
• DISH Network, through which we retain our pay-TV business, and
• EchoStar Corporation ("EchoStar") which operates the digital set-top box business, and holds certain satellites, uplink and satellite transmission assets, real estate and other assets and related liabilities formerly held by DISH Network.
DISH Network and EchoStar now operate as separate public companies, and neither
entity has any ownership interest in the other. However, a majority of the
voting power of the shares of both companies is controlled by our Chairman,
President and Chief Executive Officer, Charles W. Ergen. In connection with the
Spin-off, DISH Network entered into certain agreements with EchoStar to define
responsibility for obligations relating to, among other things, set-top box
sales, transition services, taxes, employees and intellectual property, which
impact several of our key operating metrics. We have entered into certain
agreements with EchoStar subsequent to the Spin-off and we may enter into
additional agreements with EchoStar in the future.
Prior to the Spin-off, our set-top boxes and other subscriber equipment as well
as satellite, uplink and transmission services were provided internally at cost.
Following the Spin-off, we purchase set-top boxes from EchoStar at its cost plus
a fixed margin, which varies depending on a number of factors including the
types of set-top boxes that we purchase. In addition, we now purchase and/or
lease satellite, uplink and transmission services from EchoStar at its cost plus
a fixed margin. The prices that we pay for these services depend upon the nature
of the services that we obtain from EchoStar and the market competition for
these services. Furthermore, as part of the Spin-off, certain real estate was
contributed to EchoStar and leased back to us and we now incur additional costs
in the form of rent paid on these leases. These additional costs are not
reflected in our historical consolidated financial statements for periods prior
to January 1, 2008.
Item 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS - Continued
EXPLANATION OF KEY METRICS AND OTHER ITEMS
Subscriber-related revenue. "Subscriber-related revenue" consists principally of
revenue from basic, movie, local, pay-per-view, Latino and international
subscription television services, equipment rental fees and other hardware
related fees, including fees for DVRs and additional outlet fees from
subscribers with multiple receivers, advertising services, fees earned from our
DishHOME Protection Plan, equipment upgrade fees, HD programming and other
subscriber revenue. Certain of the amounts included in "Subscriber-related
revenue" are not recurring on a monthly basis.
Equipment sales and other revenue. "Equipment sales and other revenue"
principally includes the unsubsidized sales of DBS accessories to retailers and
other third-party distributors of our equipment and to DISH Network subscribers.
During 2007 and 2006, this category also included sales of non-DISH Network
digital receivers and related components to international customers and
satellite and transmission revenue, which related to the set-top box business
and other assets that were distributed to EchoStar in connection with the
Spin-off.
Equipment sales, transitional services and other revenue - EchoStar. "Equipment
sales, transitional services and other revenue - EchoStar" includes revenue
related to equipment sales, and transitional services and other agreements with
EchoStar associated with the Spin-off.
Subscriber-related expenses. "Subscriber-related expenses" principally include
programming expenses, costs incurred in connection with our in-home service and
call center operations, billing costs, refurbishment and repair costs related to
receiver systems, subscriber retention and other variable subscriber expenses.
Satellite and transmission expenses - EchoStar. "Satellite and transmission
expenses - EchoStar" includes the cost of digital broadcast operations provided
to us by EchoStar, which were previously performed internally, including
satellite uplinking/downlinking, signal processing, conditional access
management, telemetry, tracking and control and other professional services. In
addition, this category includes the cost of leasing satellite and transponder
capacity on satellites that were distributed to EchoStar in connection with the
Spin-off.
Satellite and transmission expenses - other. "Satellite and transmission
expenses - other" includes transponder leases and other related services. Prior
to the Spin-off, "Satellite and transmission expenses - other" included costs
associated with the operation of our digital broadcast centers, including
satellite uplinking/downlinking, signal processing, conditional access
management, telemetry, tracking and control, satellite and transponder leases,
and other related services, which were previously performed internally.
Equipment, transitional services and other cost of sales. "Equipment,
transitional services and other cost of sales" principally includes the cost of
unsubsidized sales of DBS accessories to retailers and other distributors of our
equipment domestically and to DISH Network subscribers. In addition, this
category includes costs related to equipment sales, transitional services and
other agreements with EchoStar associated with the Spin-off.
During 2007 and 2006, "Equipment, transitional services and other cost of sales"
also included costs associated with non-DISH Network digital receivers and
related components sold to international customers and satellite and
transmission expenses, which related to the set-top box business and other
assets that were distributed to EchoStar in connection with the Spin-off.
Subscriber acquisition costs. In addition to leasing receivers, we generally
subsidize installation and all or a portion of the cost of our receiver systems
in order to attract new DISH Network subscribers. Our "Subscriber acquisition
costs" include the cost of our receiver systems sold to retailers and other
distributors of our equipment, the cost of receiver systems sold directly by us
to subscribers, net costs related to our promotional incentives, and costs
related to installation and acquisition advertising. We exclude the value of
equipment capitalized under our lease program for new subscribers from
"Subscriber acquisition costs."
SAC. Management believes subscriber acquisition cost measures are commonly used
by those evaluating companies in the pay-TV industry. We are not aware of any
uniform standards for calculating the "average subscriber acquisition costs per
new subscriber activation," or SAC, and we believe presentations of SAC may not
be calculated consistently by different companies in the same or similar
businesses. Our SAC is calculated as "Subscriber acquisition costs," plus the
value of equipment capitalized under our lease program for new subscribers,
divided by gross subscriber additions. We include all the costs of acquiring
subscribers (e.g., subsidized and
Item 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS - Continued
capitalized equipment) as our management believes it is a more comprehensive
measure of how much we are spending to acquire subscribers. We also include all
new DISH Network subscribers in our calculation, including DISH Network
subscribers added with little or no subscriber acquisition costs.
General and administrative expenses. "General and administrative expenses"
consists primarily of employee-related costs associated with administrative
services such as legal, information systems, accounting and finance, including
non-cash, stock-based compensation expense. It also includes outside
professional fees (e.g., legal, information systems and accounting services) and
other items associated with facilities and administration. Following the
Spin-off, the general and administrative expenses associated with the business
and assets distributed to EchoStar in connection with the Spin-off are no longer
reflected in our "General and administrative expenses."
Interest expense. "Interest expense" primarily includes interest expense,
prepayment premiums and amortization of debt issuance costs associated with our
senior debt and convertible subordinated debt securities (net of capitalized
interest) and interest expense associated with our capital lease obligations.
"Other" income (expense), net. The main components of "Other" income and expense
are unrealized gains and losses from changes in fair value of non-marketable
strategic investments accounted for at fair value, equity in earnings and losses
of our affiliates, gains and losses realized on the sale of investments, and
impairment of marketable and non-marketable investment securities.
Earnings before interest, taxes, depreciation and amortization ("EBITDA").
EBITDA is defined as "Net income (loss)" plus "Interest expense" net of
"Interest income," "Taxes" and "Depreciation and amortization." This "non-GAAP
measure" is reconciled to net income (loss) in our discussion of "Results of
Operations" below.
DISH Network subscribers. We include customers obtained through direct sales,
and through third-party retail networks and other distribution relationships, in
our DISH Network subscriber count. We also provide DISH Network service to
hotels, motels and other commercial accounts. For certain of these commercial
accounts, we divide our total revenue for these commercial accounts by an amount
approximately equal to the retail price of our America's Top 100 programming
package (but taking into account, periodically, price changes and other
factors), and include the resulting number, which is substantially smaller than
the actual number of commercial units served, in our DISH Network subscriber
count. Previously, our end of period DISH Network subscriber count was rounded
down to the nearest five thousand. However, beginning December 31, 2008, we
round to the nearest one thousand.
Average monthly revenue per subscriber ("ARPU"). We are not aware of any uniform
standards for calculating ARPU and believe presentations of ARPU may not be
calculated consistently by other companies in the same or similar businesses. We
calculate average monthly revenue per subscriber, or ARPU, by dividing average
monthly "Subscriber-related revenue" for the period (total "Subscriber-related
revenue" during the period divided by the number of months in the period) by our
average DISH Network subscribers for the period. Average DISH Network
subscribers are calculated for the period by adding the average DISH Network
subscribers for each month and dividing by the number of months in the period.
Average DISH Network subscribers for each month are calculated by adding the
beginning and ending DISH Network subscribers for the month and dividing by two.
Subscriber churn rate. We are not aware of any uniform standards for calculating
subscriber churn rate and believe presentations of subscriber churn rates may
not be calculated consistently by different companies in the same or similar
businesses. We calculate subscriber churn rate for any period by dividing the
number of DISH Network subscribers who terminated service during the period by
the average monthly DISH Network subscribers during the period, and further
dividing by the number of months in the period. When calculating subscriber
churn, as is the case when calculating ARPU, the number of subscribers in a
given month is based on the average of the beginning-of-month and the
end-of-month subscriber counts. Prior to the fourth quarter of 2008, the number
of subscribers at the beginning of each month was used as the number of
subscribers for that month in our subscriber churn calculation. The revised
calculation produces a 1.86% churn rate for the year ended December 31, 2008
versus 1.85% using the prior calculation. Prior period subscriber churn figures
have not been adjusted for this revised subscriber churn calculation as the
impacts were similarly immaterial.
Free cash flow. We define free cash flow as "Net cash flows from operating
activities" less "Purchases of property and equipment," as shown on our
Consolidated Statements of Cash Flows.
Item 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS - Continued
RESULTS OF OPERATIONS
Year Ended December 31, 2008 Compared to the Year Ended December 31, 2007.
For the Years Ended December 31, Variance
Statements of Operations Data 2008 2007 Amount %
(In thousands)
Revenue:
Subscriber-related revenue $ 11,455,575 $ 10,690,976 $ 764,599 7.2
Equipment sales and other revenue 124,261 399,399 (275,138 ) (68.9 )
Equipment sales, transitional services and
other revenue - EchoStar 37,351 - 37,351 NM
Total revenue 11,617,187 11,090,375 526,812 4.8
Costs and Expenses:
Subscriber-related expenses 5,977,355 5,496,579 480,776 8.7
% of Subscriber-related revenue 52.2 % 51.4 %
Satellite and transmission expenses -
EchoStar 305,322 - 305,322 NM
% of Subscriber-related revenue 2.7 % 0.0 %
Satellite and transmission expenses - other 32,407 180,687 (148,280 ) (82.1 )
% of Subscriber-related revenue 0.3 % 1.7 %
Equipment, transitional services and other
cost of sales 169,917 281,722 (111,805 ) (39.7 )
Subscriber acquisition costs 1,531,741 1,570,415 (38,674 ) (2.5 )
General and administrative expenses 544,035 624,251 (80,216 ) (12.8 )
% of Total revenue 4.7 % 5.6 %
Litigation expense - 33,907 (33,907 ) (100.0 )
Depreciation and amortization 1,000,230 1,329,410 (329,180 ) (24.8 )
Total costs and expenses 9,561,007 9,516,971 44,036 0.5
Operating income (loss) 2,056,180 1,573,404 482,776 30.7
Other Income (Expense):
Interest income 51,217 137,872 (86,655 ) (62.9 )
Interest expense, net of amounts
capitalized (369,878 ) (405,319 ) 35,441 8.7
Other, net (168,713 ) (55,804 ) (112,909 ) NM
Total other income (expense) (487,374 ) (323,251 ) (164,123 ) (50.8 )
Income (loss) before income taxes 1,568,806 1,250,153 318,653 25.5
Income tax (provision) benefit, net (665,859 ) (494,099 ) (171,760 ) (34.8 )
Effective tax rate 42.4 % 39.5 %
Net income (loss) $ 902,947 $ 756,054 $ 146,893 19.4
Other Data:
DISH Network subscribers, as of period end
(in millions) 13.678 13.780 (0.102 ) (0.7 )
DISH Network subscriber additions, gross
(in millions) 2.966 3.434 (0.468 ) (13.6 )
DISH Network subscriber additions, net (in
millions) (0.102 ) 0.675 (0.777 ) (115.1 )
Average monthly subscriber churn rate 1.86 % 1.70 % 0.16 % 9.4
Average monthly revenue per subscriber
("ARPU") $ 69.27 $ 65.83 $ 3.44 5.2
Average subscriber acquisition costs per
subscriber ("SAC") $ 720 $ 656 $ 64 9.8
EBITDA $ 2,887,697 $ 2,847,010 $ 40,687 1.4
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Item 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS - Continued
DISH Network subscribers. As of December 31, 2008, we had approximately
13.678 million DISH Network subscribers compared to approximately 13.780 million
subscribers at December 31, 2007, a decrease of 102,000 or 0.7%. DISH Network
added approximately 2.966 million gross new subscribers for the year ended
December 31, 2008, compared to approximately 3.434 million gross new subscribers
during 2007, a decrease of approximately 468,000 gross new subscribers.
DISH Network lost approximately 102,000 net subscribers for the year ended
December 31, 2008, compared to adding approximately 675,000 net new subscribers
during the same period in 2007. This decrease primarily resulted from lower
gross new subscribers discussed above, an increase in our subscriber churn rate,
. . .
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