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| DISH > SEC Filings for DISH > Form 10-Q on 11-May-2009 | All Recent SEC Filings |
11-May-2009
Quarterly Report
You should read the following discussion and analysis of our financial condition
and results of operations together with the condensed consolidated financial
statements and notes to the financial statements included elsewhere in this
quarterly report. This management's discussion and analysis is intended to help
provide an understanding of our financial condition, changes in financial
condition and results of our operations and contains forward-looking statements
that involve risks and uncertainties. The forward-looking statements are not
historical facts, but rather are based on current expectations, estimates,
assumptions and projections about our industry, business and future financial
results. Our actual results could differ materially from the results
contemplated by these forward-looking statements due to a number of factors,
including those discussed in our Annual Report on Form 10-K for the year ended
December 31, 2008, under the caption "Item 1A. Risk Factors."
EXECUTIVE SUMMARY
Overview
DISH Network's subscriber base decreased by 94,000 subscribers during the three
months ended March 31, 2009. Factors common to the pay-TV industry, as well as
factors that were specific to DISH Network, each continued to contribute to this
decline.
The current overall economic environment has negatively impacted many industries
including ours. In addition, the overall growth rate in the pay-TV industry has
slowed in recent years as the penetration of pay-TV households approaches 90%.
Within this maturing industry, competition has intensified with the rapid growth
of fiber-based pay-TV services offered by telecommunications companies.
Furthermore, new internet protocol television ("IPTV") products/services have
begun to impact the pay-TV industry and such products/services will become more
viable competition over time as their quality improves. In spite of these
factors that have impacted the entire pay-TV industry, certain of our
competitors have been able to achieve relatively strong results in the current
environment.
While economic factors have impacted the entire pay-TV industry, our relative
performance has been mostly driven by issues specific to DISH Network. In recent
years, DISH Network's position as the low cost provider in the pay-TV industry
has been eroded by increasingly aggressive promotional pricing used by our
competitors to attract new subscribers and similarly aggressive promotions and
tactics used to retain existing subscribers. Some competitors have been
especially aggressive and effective in marketing the value and quality of their
service. Furthermore, our subscriber growth has been adversely affected by
signal theft and other forms of fraud and by operational inefficiencies at DISH
Network. We have not always met our own standards for performing high quality
installations, effectively resolving customer issues when they arise, answering
customer calls in an acceptable timeframe, effectively communicating with our
subscriber base, reducing calls driven by the complexity of our business,
improving the reliability of certain systems and subscriber equipment, and
aligning the interests of certain third party retailers and installers to
provide high quality service.
Our distribution relationship with AT&T was a substantial contributor to our
gross and net subscriber additions over the past several years, accounting for
approximately 17% of our gross subscriber additions for the year ended
December 31, 2008. This distribution relationship ended on January 31, 2009.
During the three months ended March 31, 2009, AT&T contributed 5% of our gross
subscriber additions. AT&T has entered into a new distribution relationship with
DirecTV. It may be difficult for us to develop alternative distribution channels
that will fully replace AT&T and if we are unable to do so, our gross and net
subscriber additions may be further impacted, our subscriber churn may increase,
and our results of operations may be adversely affected. In addition,
approximately one million of our current subscribers were acquired through our
distribution relationship with AT&T and subscribers acquired through this
channel have historically churned at a higher rate than our overall subscriber
base. Although AT&T is not permitted to target these subscribers for transition
to another pay-TV service and we and AT&T are required to maintain bundled
billing and cooperative customer service for these subscribers, these
subscribers may still churn at higher than historical rates following
termination of the AT&T distribution relationship.
We have been investing more in advanced technology equipment as part of our
subscriber acquisition and retention efforts. Recent initiatives to transmit
certain programming only in MPEG-4 and to activate certain new subscribers only
with MPEG-4 receivers have accelerated our deployment of MPEG-4 receivers. To
meet current demand, we have increased the rate at which we upgrade existing
subscribers to HD and DVR receivers. While these efforts
Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - Continued
may increase our subscriber acquisition and retention costs, we believe that
they will help reduce subscriber churn and costs over the long run.
We have also been changing equipment for certain subscribers to free up
satellite bandwidth in support of HD and other initiatives. We expect to
implement these initiatives at least through the first half of 2009. We believe
that the benefit from the increase in available satellite bandwidth outweighs
the short-term cost of these equipment changes.
To combat signal theft and improve the security of our broadcast system, we are
in the process of replacing our security access devices and expect this
initiative to last through the first half of 2009. To combat other forms of
fraud, we have taken a wide range of actions including terminating retailers
that we believe were in violation of DISH Network's business rules. While these
initiatives may inconvenience our subscribers and disrupt our distribution
channels in the short-term, we believe that the long-term benefits will outweigh
the costs.
To address our operational inefficiency, we continue to make significant
investments in staffing, training, information systems, and other initiatives,
primarily in our call center and in-home service businesses. These investments
are intended to help combat inefficiencies introduced by the increasing
complexity of our business, improve customer satisfaction, reduce churn,
increase productivity, and allow us to scale better over the long run. We
cannot, however, be certain that our increased spending will ultimately be
successful in yielding such returns. In the meantime, we may continue to incur
higher costs as a result of both our operational inefficiencies and increased
spending.
Over the long run, we will use Slingbox "placeshifting" technology and other
technologies to maintain and enhance our competitiveness. We may also partner
with or acquire companies whose lines of business are complementary to ours
should attractive opportunities arise.
The adoption of the above measures has contributed to higher expenses and lower
margins. While we believe that the increased costs will be outweighed by
longer-term benefits, there can be no assurance when or if we will realize these
benefits at all. Programming costs represent a large percentage of our
"Subscriber-related expenses." As a result, our margins may face further
downward pressure from price escalations in current contracts and the renewal of
long-term programming contracts on less favorable pricing terms.
Liquidity Drivers
Like many companies, we make general investments in property such as satellites,
information technology, and facilities that support our overall business. As a
subscriber-based company, however, we also make customer-specific investments to
acquire new subscribers and retain existing subscribers. While the general
investments may be deferred without impacting the business in the short-term,
the customer-specific investments are less discretionary. Our overall objective
is to generate sufficient cash flow over the life of each subscriber in order to
provide an adequate return against the upfront investment. Once the upfront
investment has been made for each subscriber, the subsequent cash flow is
generally positive.
From a company standpoint, there are a number of factors that impact our future
cash flow compared to the cash flow we generate at a given point in time. The
first factor is how successful we are at retaining our current subscribers. As
we lose subscribers from our existing base, the positive cash flow from that
base is correspondingly reduced. The second factor is how successful we are at
maintaining our subscriber-related margins. To the extent our
"Subscriber-related expenses" grow faster than our "Subscriber-related revenue,"
the amount of cash flow that is generated per existing subscriber is reduced.
The third factor is the rate at which we acquire new subscribers. The faster we
acquire new subscribers, the more our positive ongoing cash flow from existing
subscribers is offset by the negative upfront cash flow associated with new
subscribers. Finally, our future cash flow is impacted by the rate at which we
make general investments and any cash flow from financing activities.
Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - Continued
As our business has slowed due to the external and internal factors previously
discussed, the biggest impact to our cash flow has been a reduction in
customer-specific investments to acquire new subscribers. While fewer
subscribers might translate into lower ongoing cash flow in the long-term, cash
flow is actually aided in the short-term by the reduction in customer-specific
investment spending. As a result, a slow down in our business due to external or
internal factors does not introduce the same level of short-term liquidity risk
as it might in other industries.
Availability of Credit and Effect on Liquidity
While the ability to raise capital has generally existed for DISH Network even
during the recent market turmoil, the cost of such capital has not been as
attractive as in prior periods. Because of the cash flow situation of our
company and the absence of any material debt payments over the next two years,
the higher cost of capital will not impact our current operations. However, we
might be less likely than we would otherwise be to pursue initiatives which
could increase shareholder value over the long run, such as making strategic
investments, prepaying debt, or buying back our own stock. Alternatively, if we
decided to still pursue such initiatives, the cost of doing so would be greater.
Currently, we have no existing lines of credit, nor have we historically.
Future Liquidity
The most material trends that we experienced in 2008, being the net loss of
subscribers and the reduction in subscriber-related margins, have continued into
the first quarter of 2009. We lost 102,000 net subscribers in 2008 and an
additional 94,000 net subscribers in the first quarter of 2009. Our AT&T
agreement expired on February 1, 2009 but we continued to activate new
subscribers that had ordered DISH Network service through AT&T prior to February
1st through the end of February. Our "Subscriber-related expenses" as a
percentage of "Subscriber-related revenue" grew from 51.4% to 52.2% in 2008 and
reached 54.1% in the first quarter of 2009. Our "Subscriber-related expenses"
continued to be negatively impacted by initiatives to retain subscribers, free
up transponder capacity, and improve customer service. Uncertainties about these
trends may impact our cash flow and results of operations but, as discussed
above, are unlikely to impact current operations.
The Spin-off
On January 1, 2008, we completed the separation of the assets and businesses we
historically owned and operated into two companies (the "Spin-off"):
• DISH Network Corporation - which retained its DISH Network® subscription
television business, and
• EchoStar Corporation ("EchoStar") - which sells equipment, including set-top boxes and related components, to DISH Network and international customers, and provides digital broadcast operations and satellite services to DISH Network and other customers.
DISH Network and EchoStar now operate as separate publicly traded companies, and neither entity has any ownership interest in the other. However, a substantial majority of the voting power of both companies is owned beneficially by Charles W. Ergen, our Chairman, President and Chief Executive Officer. In connection with the Spin-off, DISH Network entered into certain agreements with EchoStar to define responsibility for obligations relating to, among other things, set-top box sales, transition services, taxes, employees and intellectual property, which impact several of our key operating metrics. Subsequent to the Spin-off, we have entered into certain other agreements with EchoStar and may enter into additional agreements with EchoStar in the future.
Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - Continued
EXPLANATION OF KEY METRICS AND OTHER ITEMS
Subscriber-related revenue. "Subscriber-related revenue" consists principally of
revenue from basic, movie, local, pay-per-view, Latino and international
subscription television services, equipment rental fees and other hardware
related fees, including fees for DVRs and additional outlet fees from
subscribers with multiple receivers, advertising services, fees earned from our
DishHOME Protection Plan, equipment upgrade fees, HD programming and other
subscriber revenue. Certain of the amounts included in "Subscriber-related
revenue" are not recurring on a monthly basis.
Equipment sales and other revenue. "Equipment sales and other revenue"
principally includes the unsubsidized sales of DBS accessories to retailers and
other third-party distributors of our equipment domestically and to DISH Network
subscribers.
Equipment sales, transitional services and other revenue - EchoStar. "Equipment
sales, transitional services and other revenue - EchoStar" includes revenue
related to equipment sales, and transitional services and other agreements with
EchoStar associated with the Spin-off.
Subscriber-related expenses. "Subscriber-related expenses" principally include
programming expenses, costs incurred in connection with our in-home service and
call center operations, billing costs, refurbishment and repair costs related to
receiver systems, subscriber retention and other variable subscriber expenses.
Satellite and transmission expenses - EchoStar. "Satellite and transmission
expenses - EchoStar" includes the cost of digital broadcast operations provided
to us by EchoStar, including satellite uplinking/downlinking, signal processing,
conditional access management, telemetry, tracking and control and other
professional services. In addition, this category includes the cost of leasing
satellite and transponder capacity on satellites from EchoStar.
Satellite and transmission expenses - other. "Satellite and transmission
expenses - other" includes executory costs associated with capital leases and
costs associated with transponder leases and other related services.
Equipment, transitional services and other cost of sales. "Equipment,
transitional services and other cost of sales" principally includes the cost of
unsubsidized sales of DBS accessories to retailers and other distributors of our
equipment domestically and to DISH Network subscribers. In addition, this
category includes costs related to equipment sales, transitional services and
other agreements with EchoStar associated with the Spin-off.
Subscriber acquisition costs. In addition to leasing receivers, we generally
subsidize installation and all or a portion of the cost of our receiver systems
in order to attract new DISH Network subscribers. Our "Subscriber acquisition
costs" include the cost of these receiver systems sold to retailers and other
distributors of our equipment, the cost of these receiver systems sold directly
by us to subscribers, net costs related to our promotional incentives, and costs
related to installation and acquisition advertising. We exclude the value of
equipment capitalized under our lease program for new subscribers from
"Subscriber acquisition costs."
SAC. Management believes subscriber acquisition cost measures are commonly used
by those evaluating companies in the pay-TV industry. We are not aware of any
uniform standards for calculating the "average subscriber acquisition costs per
new subscriber activation," or SAC, and we believe presentations of SAC may not
be calculated consistently by different companies in the same or similar
businesses. Our SAC is calculated as "Subscriber acquisition costs," plus the
value of equipment capitalized under our lease program for new subscribers,
divided by gross subscriber additions. We include all the costs of acquiring
subscribers (e.g., subsidized and capitalized equipment) as our management
believes it is a more comprehensive measure of how much we are spending to
acquire subscribers. We also include all new DISH Network subscribers in our
calculation, including DISH Network subscribers added with little or no
subscriber acquisition costs.
General and administrative expenses. "General and administrative expenses"
consists primarily of employee-related costs associated with administrative
services such as legal, information systems, accounting and finance, including
non-cash, stock-based compensation expense. It also includes outside
professional fees (e.g., legal, information systems and accounting services) and
other items associated with facilities and administration.
Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - Continued
Interest expense, net of amounts capitalized. "Interest expense, net of amounts
capitalized" primarily includes interest expense, prepayment premiums and
amortization of debt issuance costs associated with our senior debt and
convertible subordinated debt securities (net of capitalized interest) and
interest expense associated with our capital lease obligations.
"Other, net." The main components of "Other, net" are unrealized gains and
losses from changes in fair value of non-marketable strategic investments
accounted for at fair value, equity in earnings and losses of our affiliates,
gains and losses realized on the sale of investments, and impairment of
marketable and non-marketable investment securities.
Earnings before interest, taxes, depreciation and amortization ("EBITDA").
EBITDA is defined as "Net income (loss)" plus "Interest expense" net of
"Interest income," "Taxes" and "Depreciation and amortization." This "non-GAAP
measure" is reconciled to net income (loss) in our discussion of "Results of
Operations" below.
DISH Network subscribers. We include customers obtained through direct sales,
and third-party retailers and other distribution relationships in our DISH
Network subscriber count. We also provide DISH Network service to hotels, motels
and other commercial accounts. For certain of these commercial accounts, we
divide our total revenue for these commercial accounts by an amount
approximately equal to the retail price of our Classic Bronze 100 programming
package (but taking into account, periodically, price changes and other
factors), and include the resulting number, which is substantially smaller than
the actual number of commercial units served, in our DISH Network subscriber
count. Previously, our end of period DISH Network subscriber count was rounded
down to the nearest five thousand. However, beginning December 31, 2008, we
round to the nearest one thousand.
Average monthly revenue per subscriber ("ARPU"). We are not aware of any uniform
standards for calculating ARPU and believe presentations of ARPU may not be
calculated consistently by other companies in the same or similar businesses. We
calculate average monthly revenue per subscriber, or ARPU, by dividing average
monthly "Subscriber-related revenue" for the period (total "Subscriber-related
revenue" during the period divided by the number of months in the period) by our
average DISH Network subscribers for the period. Average DISH Network
subscribers are calculated for the period by adding the average DISH Network
subscribers for each month and dividing by the number of months in the period.
Average DISH Network subscribers for each month are calculated by adding the
beginning and ending DISH Network subscribers for the month and dividing by two.
Subscriber churn rate. We are not aware of any uniform standards for calculating
subscriber churn rate and believe presentations of subscriber churn rates may
not be calculated consistently by different companies in the same or similar
businesses. We calculate subscriber churn rate for any period by dividing the
number of DISH Network subscribers who terminated service during the period by
the average monthly DISH Network subscribers during the period, and further
dividing by the number of months in the period. When calculating subscriber
churn, as is the case when calculating ARPU, the number of subscribers in a
given month is based on the average of the beginning-of-month and the
end-of-month subscriber counts.
Free cash flow. We define free cash flow as "Net cash flows from operating
activities" less "Purchases of property and equipment," as shown on our
Condensed Consolidated Statements of Cash Flows.
Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS - Continued
RESULTS OF OPERATIONS
Three Months Ended March 31, 2009 Compared to the Three Months Ended March 31,
2008.
For the Three Months
Ended March 31, Variance
2009 2008 Amount %
Statements of Operations Data (In thousands)
Revenue:
Subscriber-related revenue $ 2,864,939 $ 2,810,426 $ 54,513 1.9
Equipment sales and other revenue 32,346 25,052 7,294 29.1
Equipment sales, transitional services
and other revenue - EchoStar 8,036 8,916 (880 ) (9.9 )
Total revenue 2,905,321 2,844,394 60,927 2.1
Costs and Expenses:
Subscriber-related expenses 1,550,078 1,444,641 105,437 7.3
% of Subscriber-related revenue 54.1 % 51.4 %
Satellite and transmission expenses -
EchoStar 80,757 78,253 2,504 3.2
% of Subscriber-related revenue 2.8 % 2.8 %
Satellite and transmission expenses -
Other 7,021 7,664 (643 ) (8.4 )
% of Subscriber-related revenue 0.2 % 0.3 %
Equipment, transitional services and
other cost of sales 40,499 31,814 8,685 27.3
Subscriber acquisition costs 292,203 374,956 (82,753 ) (22.1 )
General and administrative expenses 136,907 129,530 7,377 5.7
% of Total revenue 4.7 % 4.6 %
Depreciation and amortization 223,293 272,368 (49,075 ) (18.0 )
Total costs and expenses 2,330,758 2,339,226 (8,468 ) (0.4 )
Operating income (loss) 574,563 505,168 69,395 13.7
Other Income (Expense):
Interest income 4,784 14,101 (9,317 ) (66.1 )
Interest expense, net of amounts
capitalized (83,937 ) (89,812 ) 5,875 6.5
Other, net 4,177 (7,028 ) 11,205 159.4
Total other income (expense) (74,976 ) (82,739 ) 7,763 9.4
Income (loss) before income taxes 499,587 422,429 77,158 18.3
Income tax (provision) benefit, net (186,903 ) (163,846 ) (23,057 ) (14.1 )
Effective tax rate 37.4 % 38.8 %
Net income (loss) $ 312,684 $ 258,583 $ 54,101 20.9
Other Data:
DISH Network subscribers, as of period
end (in millions) 13.584 13.815 (0.231 ) (1.7 )
DISH Network subscriber additions, gross
(in millions) 0.653 0.730 (0.077 ) (10.5 )
DISH Network subscriber additions, net
(in millions) (0.094 ) 0.035 (0.129 ) NM
Average monthly subscriber churn rate 1.83 % 1.68 % 0.15 % 8.9
Average monthly revenue per subscriber
("ARPU") $ 70.03 $ 67.93 $ 2.10 3.1
Average subscriber acquisition cost per
subscriber ("SAC") $ 659 $ 709 $ (50 ) (7.1 )
EBITDA $ 802,033 $ 770,508 $ 31,525 4.1
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Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS - Continued
Overview. Revenue totaled $2.905 billion for the three months ended March 31,
2009, an increase of $61 million or 2.1% compared to the same period in 2008.
Net income totaled $313 million, an increase of $54 million or 20.9%.
DISH Network's net new subscribers continued to decline during the quarter and
"Subscriber-related expenses" have continued to increase, negatively impacting
our subscriber-related margins. Factors common to the pay-TV industry, as well
as factors that were specific to DISH Network, each continued to contribute to
this decline. Our "Subscriber-related expenses" continued to be negatively
impacted by initiatives to retain subscribers, free up transponder capacity, and
improve customer service.
DISH Network subscribers. As of March 31, 2009, we had approximately
13.584 million DISH Network subscribers compared to approximately 13.815 million
subscribers at March 31, 2008, a decrease of 1.7%. DISH Network added
. . .
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